Frequently Asked Questions

Simply share your business needs with us, and we’ll match you with pre-vetted Virtual Assistant candidates. You’ll receive detailed profiles and may select the VA that best fits your requirements.
Once we understand your requirements, we typically introduce qualified candidates within 3–5 business days.
VA.Team offers a Dedicated VA Subscription model — the simplest way to add skilled support to your team.
All VAs use Intelogos — our workforce analytics and time-tracking platform. Intelogos records work activity, monitors productivity, and generates timesheets. Clients can ask to receive transparent reports alongside each invoice.

If your VA transitions out or isn’t the right match, VA.Team provides new candidates promptly to maintain continuity in your operations.
Absolutely. All VAs sign Non-Disclosure Agreements (NDAs) before placement, and VA.Team enforces strict data-protection policies to keep your business information safe and confidential.
We recommend preparing:
• A clear task list and defined role expectations.
• Access credentials for the required software or files.
• A communication rhythm (daily or weekly check-ins).
You communicate directly with your Virtual Assistant. VA.Team provides oversight, performance monitoring, and support to ensure smooth collaboration and accountability.

10632 N Scottsdale Rd #676
Scottsdale, AZ 85254